The CARD Table's iin, description, and issuer Columns Contain null Values

Issue

The CARD table's iin, description, and issuer columns contain null values in the destination, even though the data is available in Stripe.

Environment

Connector: Stripe

Resolution

To resolve this issue, do the following:

1. Contact Stripe support and request that the iin, description, and issuer fields are enabled for your account's API responses.

2. Re-sync the CARD column.

   i. In Fivetran, go to your Stripe connection page.

   ii. Select the Schema tab.

   iii. Find the CARD table, then click the Re-sync button.

   iv. In the pop-up window, click Start re-sync.

Cause

By default, Stripe doesn't include the iin, description, and issuer fields in standard API responses. These fields must be enabled by Stripe. For more information, see our Stripe schema notes.