ChurnZero Lite
ChurnZero is a customer success platform for subscription-based businesses.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | CHURN_SCORE, CHURN_SCORE_FACTOR, EVENT_TYPE, SURVEY, TASK_PRIORITY, and TASK_STATUS tables. |
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | check | CHURN_SCORE_CALCULATION and CHURN_SCORE_FACTOR_CALCULATION tables. |
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Supported deployment models
We support the SaaS and Hybrid deployment models for the connector.
You must have an Enterprise or Business Critical plan to use the Hybrid Deployment model.
Setup guide
Follow our step-by-step Churnzero setup guide to connect ChurnZero with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the following tables and their child tables:
ACCOUNTCONTACTEVENTJOURNEYJOURNEY_INSTANCEJOURNEY_MILESTONEJOURNEY_MILESTONE_ACHIEVEMENTJOURNEY_MILESTONE_PROGRESSJOURNEY_MILESTONE_STEP_PROGRESSJOURNEY_MILESTONE_TASKJOURNEY_PROGRESSSEGMENTSEGMENT_COLUMN_SETSURVEY_RESPONSETASKUSER_ACCOUNTCHURN_SCORE_CALCULATIONCHURN_SCORE_FACTOR_CALCULATION
For the CHURN_SCORE_CALCULATION and CHURN_SCORE_FACTOR_CALCULATION tables, we sync the last 2 days' worth of data during each incremental sync.
To capture updates and deletes, we re-import the remaining tables and their child tables during every sync.
Schema information
This schema applies to all ChurnZero connectors.
Explore ChurnZero schema ERD