Tymeshift Lite
Tymeshift is a workforce management solution for Zendesk Support.
The Tymeshift connector cannot sync Zendesk Workforce management (WFM) data.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | AGENT, GENERAL_TASK, REPORT_TEMPLATE, and WORKSTREAM tables. |
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Supported deployment models
We support the SaaS and Hybrid deployment models for the connector.
You must have an Enterprise or Business Critical plan to use the Hybrid Deployment model.
Setup guide
Follow our step-by-step Tymeshift setup guide to connect Tymeshift with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the following tables and their child tables:
AGENT_ACTIVITYPUBLISHED_SCHEDULEREPORT_DATATIME_OFF
Schema information
This schema applies to all Tymeshift connectors.
Explore Tymeshift schema ERD