Tymeshift Lite
Tymeshift is a workforce management solution for Zendesk Support.
NOTE: The Tymeshift connector cannot sync Zendesk Workforce management (WFM) data.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | AGENT, GENERAL_TASK, REPORT_TEMPLATE, and WORKSTREAM tables. |
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Setup guide
Follow our step-by-step Tymeshift setup guide to connect Tymeshift with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the following tables and their child tables:
AGENT_ACTIVITYPUBLISHED_SCHEDULEREPORT_DATATIME_OFF
Schema information
This schema applies to all Tymeshift connectors.
Explore Tymeshift schema ERD