Vonage Contact Center Lite
Vonage Contact Center is a cloud communications provider.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | |
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Setup guide
Follow our step-by-step Vonage Contact Center setup guide to connect Vonage Contact Center with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the following tables and their child tables:
AGENT_ACTIVITYINTERACTIONQUEUE_TIMEWORKFORCE_AGENT_STATES
Schema information
This schema applies to all Vonage Contact Center connectors.
To zoom, open the ERD in a new window.