Khoros Care Lite
Khoros Care is a digital customer engagement platform.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | |
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Setup guide
Follow our step-by-step Khoros Care setup guide to connect Khoros Care with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the following tables:
COMBINED_REPORTCONVERSATION_ACTION_HISTORY_REPORTCONVERSATION_REPORTHELP_REQUEST_REPORTINCOMING_POST_REPORTRESPONSE_APPROVAL_REPORTRESPONSE_REPORTTEAM_PERFORMANCE_INTERVALTEAM_PERFORMANCE_REPORTUSER_REPORT
Instead of using the fivetran_deleted column, all the tables (except TEAM) use the fivetran_id column to record their deletions. Therefore, we recommend that you ignore the fivetran_deleted column in these tables.
Schema information
This schema applies to all Khoros Care connectors.
Explore Khoros Care schema ERD