SolarWinds Service Desk Lite
SolarWinds Service Desk is an IT service management (ITSM) platform.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | CATALOG_ITEM, CATEGORY, CHANGE_TIME_TRACK, CHANGE, CONFIGURATION_ITEM, CONTRACT, DEPARTMENT, GROUPS, HARDWARE, MOBILE, OTHER_ASSET, PRINTER, PROBLEM_TIME_TRACK, PROBLEM, PURCHASE_ORDER, RELEASE, RISK, ROLE, SITE, SOFTWARE, SOLUTION_TIME_TRACK, SOLUTION, USERS, and VENDOR tables. |
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Setup guide
Follow our step-by-step SolarWinds Service Desk setup guide to connect SolarWinds Service Desk with your destination using Fivetran connectors.
Sync overview
We incrementally sync the INCIDENT table and its child tables to capture new records.
We re-import the remaining tables in every sync.
Schema information
This schema applies to all SolarWinds Service Desk connectors.
Explore SolarWinds Service Desk schema ERD