Connectors Troubleshooting
Learn how to troubleshoot common issues that impact all connectors.
For issues that impact specific connector types, see our Databases, Files, or Functions troubleshooting documentation. For connector-specific issues, see the applicable connector's troubleshooting documentation.
Billing and MAR
Data Integrity
- A Field or Table From the Source Is Missing in the Destination
- What Can I Do When Fivetran Doesn’t Sync the Required Source Data?
- Why Is the Value of The
_fivetran_syncedColumn Different Than the Load Time? - Why Is My Connector Not Retrieving Certain Data?
- Why Was a Deleted Record Synced to My Destination?
Errors, Warnings, and Alerts
FAQ
How To
- Access Connectors in Private Preview
- Avoid Disruptions if the Authorized User of a Connector Leaves Your Organization
- Avoid Reaching Connector API Rate Limits
- Calculate Sync Speed
- Change My Connector’s Sync Frequency
- Delete a Connector
- Determine the Number of API Calls Fivetran Made for Each Connector
- Exclude Non-Priority Tables from Syncs
- Optimize Integration Performance
- Re-Sync a Connector
- Stop a Connector Re-Sync
- Sync Data from Unsupported Sources
- Trigger a Historical Table Re-Sync
- Trigger a Re-sync for Multiple Tables at Once
Setup and Configuration
- Can I Manually Set an Offset for My Connector’s Sync Scheduler?
- Can I Modify My Connector Schema While a Sync Is in Progress?
- Can I Rename a Connector?
- Can I See the Credentials That Were Used To Complete OAuth Authentication for My Connector?
- Can I Set a Different Sync Frequency for Each Table?
- Can I Sync Individual Tables Independently of Sync Frequency?
- Can I Use the Same SSH Tunnel with Multiple Connectors?
- Does the SSH Public Key for a Connector Change?
- Are Syncs Affected If the Authorized Account of a Connector Is Updated?
- How Can I Have More Than One Connector Writing to the Same Schema?
- Why Is the Connector Automatically Selecting Certain Tables?
- Dashboard Takes a Long Time to Fetch Connector Schema
- When Does a Connector Begin Writing to the Destination?
Syncs
- Connector Delay Notifications Not Received
- If I Reselect an Excluded Table in the Schema Tab, Will Fivetran Re-Sync the Table?
- Long Process or Load Time
- Priority-First Sync - Why Syncs Are Taking Longer Than Expected
- What is the Impact of Manual Sync on Scheduled Syncs?
- Why Are Sync Frequency Changes Not Seen Immediately on the Sync Schedule?
- Why Do Syncs Take Longer During the Weekend?
- Why Is My Sync Taking Longer Than Normal?
- Why Is the Sync Extract Time Greater Than the Process and Load Times?
- Will Migrating a Table to Another Connector Trigger a Historical Re-Sync?