How Can I Avoid Reaching Connector API Rate Limits?

Question

How can I avoid hitting API rate limits while syncing data with Fivetran?

Environment

API-based connectors

Answer

To avoid hitting connector API rate limits, we recommend the following best practices:

1. Exclude unnecessary tables from your connector schema.

   i. In Fivetran, go to your connector page.

   ii. Select the Schema tab.

   iii. Uncheck the tables you don't want to sync.

   iv. Click Save changes.

2. Reduce your connector's sync frequency. For more information, see our Sync frequency and scheduling documentation.

   i. In Fivetran, go to your connector page.

   ii. Select the Setup tab.

   iii. Update the value in the Sync frequency drop-down menu.

3. If your connector supports multiple personal access tokens, add more tokens from users in your organization. To determine whether your connector supports multiple personal access tokens, see the applicable connector's setup guide.

4. Increase the API quota in your source.