Warning: We Rescheduled the Sync To Extract New Data

Issue

Syncs are rescheduled. The following warning appears in the connector logs:

Sync has run for over 6 hrs. Extraction completed, but Processing and Loading were still in progress. We rescheduled the sync in order for connector to be able to extract new data. During the next sync, Processing and Loading proceed from the checkpoint at which we stopped the sync. This is intended behavior and means that the connector is working as expected.

Environment

All connectors

Resolution

You don't need to take any action. In the next sync, we will fetch data from the last saved cursor state.

Cause

This issue occurs when the extraction phase of a sync exceeds six hours. When this happens, we reschedule the sync and save the cursor state to prevent sync failures due to long extraction times.