Konnect InsightsLite
Konnect Insights is a customer experience management platform.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | ADDITIONAL_INFO, CLASSIFICATION, CLUSTER, COMMENTER_LEVEL, COMMENTER_TYPE, CONVERSATION_TYPE, GROUPS, PROFILE, SEVERITY, and TOPIC tables. |
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Supported deployment models
We support the SaaS and Hybrid deployment models for the connector.
You must have an Enterprise or Business Critical plan to use the Hybrid Deployment model.
Setup guide
Follow our step-by-step Konnect Insights setup guide to connect Konnect Insights with your destination using Fivetran connectors.
Sync overview
We incrementally sync the following tables and child tables:
MESSAGE_CLUSTERMESSAGE_PROFILEMESSAGE_TOPIC
We re-import the remaining tables and their child tables during every sync.
Schema information
This schema applies to all Konnect Insights connectors.
Explore Konnect Insights schema ERD