Gorgias Lite
Gorgias is a customer support platform for ecommerce businesses.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | CUSTOMER and its child tables. | |
| History mode | ||
| Custom data | ||
| Data blocking | ||
| Column hashing | ||
| Re-sync | ||
| Row filtering | ||
| API configurable | API configuration | |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API |
Supported deployment models
We support the SaaS and Hybrid deployment models for the connector.
You must have an Enterprise or Business Critical plan to use the Hybrid Deployment model.
Setup guide
Follow our step-by-step Gorgias setup guide to connect Gorgias with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the following tables and their child tables during every sync:
CUSTOMEREVENTINTEGRATIONJOBMACROMESSAGERULESSATISFACTION_SURVEYTAGSTEAMTICKETUSERSVIEWVIEW_ITEMWIDGET
Capturing deletes
We use the EVENT table to capture deletes for the following tables:
INTEGRATIONMACROMESSAGERULESTAGSTEAMUSERSVIEWWIDGET
We also re-import the MACRO table and its child tables once a month to capture deletes.
Schema information
This schema applies to all Gorgias connections.
Explore Gorgias schema ERD