Freshdesk Contact Center Lite
Freshdesk Contact Center (formerly known as Freshcaller) is a cloud-based call center solution.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | ||
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Supported deployment models
We support the SaaS and Hybrid deployment models for the connector.
NOTE: You must have an Enterprise or Business Critical plan to use the Hybrid Deployment model.
Setup guide
Follow our step-by-step Freshdesk Contact Center setup guide to connect Freshdesk Contact Center with your destination using Fivetran connectors.
Sync overview
We update all tables in full during each sync.
Schema information
This schema applies to all Freshdesk Contact Center connectors.
Explore Freshdesk Contact Center schema ERD