CloudTalk Lite
CloudTalk is a cloud-based call center and communication software.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | AGENT, CAMPAIGN, CONTACT, GROUP_STATISTICS, and NUMBER tables and their child tables. |
| History mode | ||
| Custom data | check | |
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | check | CALL_HISTORY table and its child tables. |
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Supported deployment models
We support the SaaS and Hybrid deployment models for the connector.
You must have an Enterprise or Business Critical plan to use the Hybrid Deployment model.
Setup guide
Follow our step-by-step CloudTalk setup guide to connect CloudTalk with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the CALL_HISTORY table and its child table.
To capture new records, updates and deletes, we re-import the following tables and their child tables during every sync:
AGENTCAMPAIGNCONTACTGROUP_STATISTICSNUMBER
Schema information
This schema applies to all CloudTalk connectors.
Explore CloudTalk schema ERD