Zoho Desk Lite
Zoho Desk is a customer service platform.
Features
Feature Name | Supported | Notes |
---|---|---|
Capture deletes | check | All tables |
History mode | ||
Custom data | check | ACCOUNT , ACCOUNT_TIME_ENTRY , AGENT_TIME_ENTRY , CALL , CONTACT , CONTACT_TIME_ENTRY , CONTRACT , PRODUCT , TASK , TASK_TIME_ENTRY , TICKET , and TICKET_TIME_ENTRY tables. |
Data blocking | check | Column level |
Column hashing | check | |
Re-sync | check | Connector level and table level. A parent table re-sync includes all associated child tables. |
API configurable | check | API configuration |
Priority-first sync | ||
Fivetran data models | ||
Private networking |
Setup guide
Follow our step-by-step Zoho Desk setup guide to connect Zoho Desk with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the following tables and their child tables:
ACCOUNT_TIME_ENTRY
ACCOUNT
AGENT_TIME_ENTRY
CALL
CONTACT_TIME_ENTRY
CONTACT
CONTRACT
GROUPS
LABEL
TASK_TIME_ENTRY
TASK
TICKET_TIME_ENTRY
TICKET
We also re-import the following tables once a week to capture updates and deletes:
ACCOUNT
AGENT_TIME_ENTRY
CALL
CONTACT
CONTRACT
GROUPS
LABEL
TASK
TICKET
Schema information
This schema applies to all Zoho Desk connectors.
Explore Zoho Desk schema ERD