SolarWinds Service Desk Setup Guide Lite

Follow our setup guide to connect SolarWinds Service Desk to Fivetran.

Prerequisites

To connect SolarWinds Service Desk to Fivetran, you need a SolarWinds Service Desk account with Administrator permissions.

Setup instructions

Create token

Log in to your SolarWinds Service Desk account.
Go to Setup > Users & Groups > Users.
On the User detail page, click Actions and select Generate JSON Web Token.
Click Copy and make a note of the JSON Web Token. You will need this token to configure Fivetran.

Find domain

Find your domain in your SolarWinds service URL and make a note of it. For example, if the service URL is https://apieu.samanage.com, then your domain is Europe. You will need this to configure Fivetran.

Finish Fivetran configuration

In the connector setup form, enter the Destination schema name of your choice.
Enter the Token you created.
Enter the Domain you found.
(Hybrid Deployment only) If your destination is configured for Hybrid Deployment, the Hybrid Deployment Agent associated with your destination is pre-selected in the Select an existing agent drop-down menu. To use a different agent, select the agent of your choice, and then select the same agent for your destination.
Click Save & Test. Fivetran will take it from here and sync your SolarWinds Service Desk data.

Connector Overview

Schema Information

Release Notes

API Connector Configuration