Connectors

Learn about the connectors section of your Fivetran dashboard.

Overview

In the Connectors section of your dashboard, you can view all the connectors that sync to your destinations, add new connectors, and see in-depth information about individual connectors. You can also upload CSV files to your destination.

You can add multiple connectors to an account. Only users who have particular user roles can add new connectors. Read more about user permissions in our account management documentation.

Create a connector

Add a new connector

1. In the top right corner of the Connectors tab in your Fivetran dashboard, click Add Connector.
2. Find your source from the list or by using the search bar.
3. Hover over the connector tile and click Set up.
4. Find the destination from the list or by using the search bar.
5. Hover over the destination tile and click Select to select it for your connector.
6. Follow the detailed instructions in the embedded setup guide on the right.
7. Fill in the required fields (the fields vary by source).
8. Click Save & Test. Fivetran will take it from here and sync your data from your source.

Save incomplete connector setup form

If you can't fill in your entire connector setup form at one time, you can save your partially complete form and finish it later. For example, you may want to save an incomplete form if you began setting up a connector but then realized that you don't have all the information or permissions required to finish the setup.

Once you've entered the Destination schema or Destination schema prefix that defines the name of your connector, you can click Save for later to save an incomplete connector setup form at any time.

Later, you can either sort the Connectors list or search the connector's name to find it again and complete the connector setup.

View connectors

On the Connectors tab, you can see the following information for each connector:

• Name: The name of your connector.
• Source: The data source that the connector syncs data from.
• Destination: The destination that the connector syncs to.
• Status: The connector's status. Learn more in the Connector status section.
• Last synced: The last time we synced the connector.

By default, your connectors are ordered from the most recent sync to the least recent sync. To reorder the connectors list by name, source, destination, status, or last sync time, click the column header.

You can modify the Connectors list in the following ways: - Search the connectors list by connector name. - Filter by source, destination, or status. You can apply multiple filters at the same time. - Sort columns in ascending or descending order by clicking on the sorting icon. - Organize the list into groups by clicking the grouping icon beside the Source, Destination, or Status column header. - Collapse and expand groups by clicking the icon on the right from the grouping icon. - Sort the groups by clicking the sorting icon in the grouping column.

Create saved views

You can create a saved view to find connectors easily.

1. Filter and order the Connectors list to create your chosen view.
2. Above the Connectors list, click Save this view. Your view is now saved.

Once you've created a saved view, you can click Go to saved view to apply your chosen settings to the Connectors list at any time.

IMPORTANT: You can only have one saved view at a time. When you save a new view, it replaces the existing view.

Pin favorite connectors

You can use the star icon to pin your favorite connectors to the top of your Connectors list for easy access. You can favorite multiple connectors at the same time.

To remove a connector from your favorites, deselect the star next to its name.

Connector status

The Status column displays one of the following statuses:

• Active: The connector is actively syncing your data according to your sync schedule.
• Broken: The connector is not working because of a problem with the connector or its associated destination. To learn how to fix the problem, click the connector and read the error message in the Alerts section.
• Delayed: The connector's sync is delayed. When determining whether a connector is delayed, we now consider the average duration of its syncs, its sync frequency, and the delay notification setting you specified on your connector's Setup tab.
• Incomplete: The connector’s setup is not complete. To finish the setup, click the connector name and follow the prompts in your dashboard.
• Paused: The connector has been turned off. To unpause your connector, click the connector and set the toggle in the top right corner to ENABLED.

If you want to only view connectors with certain statuses, filter the Connectors list by status.

Next to your connector's status, you may see a small icon. Hover over the icon to see its description. Each icon indicates one of the following connector states:

• Syncing: The connector is currently syncing data.
• Historical: The connector is currently performing a historical sync. This could be an initial sync or a historical re-sync.

Connector details

To see and manage your connector details, select your connector from the connector list.

Connector details page has the following tabs:

• Status tab
• Schema tab
• Usage tab
• Transformations tab
• Setup tab

Transformations tab

For the connectors that support transformations, you can view your connector's usage details on the Transformations tab of your Fivetran dashboard. Learn more in our transformations documentation.

Setup tab

On the Setup tab of your Fivetran dashboard, you can:

• View and edit your connection details
• Test the connection
• View and manage sync frequency
• View and manage your delay threshold
• Do a historical data re-sync
• Delete the connection

Sync troubleshooting

You can troubleshoot your connector's sync by either of the following:

• Our free Fivetran Platform Connector, which we automatically add to every destination you create.
• External log services.