Release Notes

February 2026

Effective February 20, 2026 we use a new February 2026 schema. Review the latest ERD to better understand the schema changes.

We are updating the connector schema to support a feature enhancement.

11 total changes • 0 possible breaking changes

Table/column	Change type	New name
`CONTACT`
column	New Column	`custom_*`
`ISSUE_FOLLOWER`
table	New Table	`ISSUE_FOLLOWER`
`KNOWLEDGE_BASE`
table	New Table	`KNOWLEDGE_BASE`
`KNOWLEDGE_BASE_SUPPORTED_LANGUAGE`
table	New Table	`KNOWLEDGE_BASE_SUPPORTED_LANGUAGE`
`MESSAGE`
table	New Table	`MESSAGE`
`TAGS`
table	New Table	`TAGS`
`TEAM`
table	New Table	`TEAM`
`TEAM_USER`
table	New Table	`TEAM_USER`
`TICKET_FORM`
table	New Table	`TICKET_FORM`
`TICKET_FORM_FIELD`
table	New Table	`TICKET_FORM_FIELD`
`USER_ROLE`
table	New Table	`USER_ROLE`

October 2025

We have updated our sync strategy for the ISSUE table. We now re-import the table once a week to capture updates. Previously, we incrementally synced it to capture updates.

August 2025

Effective August 4, 2025 we use a new August 2025 schema. Review the latest ERD to better understand the schema changes.

We are updating the connector schema to support a feature enhancement.

1 total changes • 0 possible breaking changes

Table/column	Change type		Old name	New name	Notes
`CONTACT`
table	New Table			`CONTACT`

April 2025

Lite connectors are now available for the following sources: