Release Notes
January 2026
Effective January 13, 2026 we use a new January 2026 schema. Review the latest ERD to better understand the schema changes.
We are updating the connector schema to support a feature enhancement.
6 total changes • 0 possible breaking changes
| Table/column | Change type | Old name | New name | Notes | |
|---|---|---|---|---|---|
AGENT_EXTEND | |||||
| table | New Table | AGENT_EXTEND | |||
CONTACT_STATE_HISTORY | |||||
| table | New Table | CONTACT_STATE_HISTORY | |||
INTERACTION_ANALYTICS_SEGMENT | |||||
| table | New Table | INTERACTION_ANALYTICS_SEGMENT | |||
INTERACTION_ANALYTICS_SEGMENT_CHANNEL | |||||
| table | New Table | INTERACTION_ANALYTICS_SEGMENT_CHANNEL | |||
INTERACTION_ANALYTICS_SEGMENT_ENLIGHTEN_METRICS | |||||
| table | New Table | INTERACTION_ANALYTICS_SEGMENT_ENLIGHTEN_METRICS | |||
INTERACTION_ANALYTICS_SEGMENT_ENTITIES | |||||
| table | New Table | INTERACTION_ANALYTICS_SEGMENT_ENTITIES | |||
November 2025
We no longer support priority-first sync for the CONTACT table.
May 2025
We now use Admin API v32.0 to sync data into the following tables:
AGENTAGENT_SKILLGROUPSGROUP_AGENTSKILLTEAM
November 2024
Lite connectors are now available for the following sources:
- AccuLynx
- Algolia
- Betterworks
- Cimis
- Clazar
- Clubspeed
- Coassemble
- Compliance Checkpoint
- Dialpad
- Everflow
- Exact Online
- ExpenseIn
- e-conomic
- Formstack
- FourKites
- Freshsales
- Freshsuccess
- Google Classroom
- Google Tasks
- GreenPowerMonitor
- Jamf
- Jibble
- JobNimbus
- Khoros Communities
- Konnect Insights
- Lucca
- Mailjet
- Malomo
- NICE
- Nylas
- Packiyo
- PandaDoc
- Pigment
- Placer.ai
- Prisma Cloud
- REVIEWS.ai
- Rundeck
- SafeBase
- Sage HR
- Sana
- Sentry
- SugarCRM
- Unicommerce
- Vimeo
- Visit by GES
- Visma
- Walmart Marketplace
- Web Scraper
- Wicked Reports
- Xactly