Why Is My Sync Missing Data or Returning Empty Results?

Question

Why is my The Trade Desk sync missing data or returning empty results?

Environment

Connector: The Trade Desk

Answer

The Trade Desk's GraphQL API requires partner-level access to retrieve partner data. If your The Trade Desk account only has advertiser-level access, the connection cannot retrieve partner data during the sync.

To resolve this issue, contact The Trade Desk to ensure your API login has partner-level access.