Subscription SKUs Are Missing From the Destination

Issue

Some SKUs available in Recharge are missing from the destination.

Environment

Connector: Recharge

Resolution

To ensure consistency between Recharge and your destination, we recommend using variant_id as the identifier instead of sku.

Cause

In Recharge, you can modify SKUs, unlike variant IDs. For more information, see the Recharge documentation on updating SKUs.

In addition, Recharge only assigns SKUs to subscriptions created through a completed checkout order.

As a result, when you use sku as the identifier, you may encounter discrepancies or missing values when you modify a SKU or a subscription originates outside of a completeed checkout order.