Error: You Do Not Have Permission to Use SuiteAnalytics

Issue

The connector fails. The following error appears:

java.sql.SQLException: [NetSuite][SuiteAnalytics Connect JDBC Driver][OpenAccess SDK SQL Engine]You do not have permission to use SuiteAnalytics: Connect service. Please contact your account administrator for assistance. Error ticket#<ticket_id>

Environment

Connector: NetSuite SuiteAnalytics

Resolution

To resolve this issue, enable SuiteAnalytics Connect or check that you have already enabled it. See NetSuite's SuiteAnalytics Connect setup documentation for more information.

If you have confirmed that you have enabled SuiteAnalytics Connect, but the error persists, note the ticket number provided in the error message and contact NetSuite support.

Cause

This issue occurs when you don't enable SuiteAnalytics Connect, which is required. See our NetSuite SuiteAnalytics prerequisites for more information.