Qualtrics link
Updated November 8, 2023
Qualtrics is an online survey tool that allows you to build and distribute surveys, and analyze responses.
Featureslink
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | All tables except BATCH_TRANSACTION_MEMBERSHIP, CONTACT_MAILING_LIST_MEMBERSHIP, CONTACT_TRANSACTION, DIRECTORY_CONTACT, DISTRIBUTION_CONTACT, QUESTION_RESPONSE, SURVEY_RESPONSE, SURVEY_EMBEDDED_DATA, TICKET and TRANSACTION_BATCH tables. |
| Custom data | check | |
| Data blocking | check | Column level |
| Column hashing | check | |
| Re-sync | check | Connector level |
| History | ||
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | check | Get the models: source / transform |
| Private networking |
Setup guidelink
Follow our step-by-step Qualtrics setup guide to connect Qualtrics with your destination using Fivetran connectors.
Schema informationlink
This schema applies to all Qualtrics connectors.
To zoom, open the ERD in a new window.NOTE: If you use XM Directory, we do not sync the Non-XM Directory Users tables shown in the ERD. You must have the Manage Directory permission to sync the
TRANSACTION_BATCHandBATCH_TRANSACTION_MEMBERSHIPtables. If you don't use XM Directory, we do not sync the XM Directory Users and XM Directory Lite Users tables shown in the ERD.
User types and data scopelink
Qualtrics has the following user types:
- Non-XM Directory (also known as core-XM) - using the Contacts platform
- XM Directory - using the XM Directory platform
- XM Directory Lite - using the XM Directory platform
The data scope depends on the user type. We sync common tables for any user type. We only sync user type-specific tables - Non-XM Directory tables and XM Directory tables - for the relevant user types.
To learn more about Qualtrics user migration from the Research Contacts to the XM Directory platform, see Qualtrics' Research Core to XM Directory Migration Guide.
Common tableslink
USERLIBRARYLIBRARY_SURVEYLIBRARY_QUESTIONLIBRARY_BLOCKLIBRARY_MESSAGEDISTRIBUTIONSMS_DISTRIBUTIONSURVEYSURVEY_RESPONSESURVEY_EMBEDDED_DATASURVEY_VERSIONSURVEY_VERSION_PUBLISH_EVENTQUOTAQUOTA_GROUPGROUP_QUOTA_MEMBERSHIPQUESTIONQUESTION_RESPONSESUB_QUESTIONQUESTION_OPTIONBLOCKBLOCK_QUESTIONTICKET
Non-XM Directory tableslink
CORE_SAMPlECORE_MAILING_LISTCORE_CONTACT
XM Directory tableslink
| Table Name | XM Directory Lite Users | XM Directory Users |
|---|---|---|
BATCH_TRANSACTION_MEMBERSHIP | check | |
CONTACT_MAILING_LIST_MEMBERSHIP | check | |
CONTACT_TRANSACTION | check | |
DIRECTORY_CONTACT | check | |
DIRECTORY_MAILING_LIST | check | check |
DIRECTORY_SAMPLE | check | check |
DISTRIBUTION_CONTACT | check | check |
SMS_DISTRIBUTION_CONTACT | check | check |
FREQUENCY_RULE | check | |
FREQUENCY_RULE_TARGET | check | |
TRANSACTION_BATCH | check |
Limitationslink
The survey endpoint only provides the surveys accessible by the API token user and not necessarily all the surveys. Refer to Qualtrics Community's I am not able to see ALL the surveys thread for more details.
Qualtrics API usagelink
The default Qualtrics API usage limit of a connector is 2000 requests per minute. Qualtrics allows a maximum API usage of 3000 requests per minute at the brand level. You can use our REST API to configure the usage. For more information, read Qualtrics' documenatation on request limits.