Release Notes
September 2025
Effective September 4, 2025 we use a new September 2025 schema. Review the latest ERD to better understand the schema changes. Also, see our Schema Migration article for more details.You should review the changes and update your downstream queries if necessary. Failing to do so may lead to missing or incomplete data in your data pipelines.
We are updating the connector schema to align with source changes.
43 total changes • 18 possible breaking changes
| Table/column | Change type | Old name | New name | Notes | |
|---|---|---|---|---|---|
CONTACT | |||||
| column | Discontinued Column | company | |||
| column | Discontinued Column | firstname | |||
| column | Discontinued Column | lastname | |||
| column | Discontinued Column | notes | |||
| column | Discontinued Column | phone | |||
| column | New Column | address | |||
| column | New Column | birthday | |||
| column | New Column | created_at | |||
| column | New Column | name | |||
| column | New Column | occupation | |||
| column | New Column | phone_number | |||
| column | New Column | status | |||
| column | New Column | status_updated_at | |||
CONTACT_CUSTOM_FIELD | |||||
| table | New Table | CONTACT_CUSTOM_FIELD | |||
CONTACT_OTHER_PHONES | |||||
| table | Discontinued Table | CONTACT_OTHER_PHONES | |||
GROUPS | |||||
| table | New Table | GROUPS | |||
PHONE_NUMBER | |||||
| column | Discontinued Column | agent_id | |||
| column | Discontinued Column | capabilities_fax | |||
| column | Discontinued Column | capabilities_voice | |||
| column | Discontinued Column | custom_name | |||
| column | Discontinued Column | friendly_name | |||
| column | Discontinued Column | phone | |||
| column | New Column | availability_setting | |||
| column | New Column | business_registration | |||
| column | New Column | capabilities_call | |||
| column | New Column | current_status | |||
| column | New Column | friendly_number | |||
| column | New Column | justcall_line_name | |||
| column | New Column | justcall_number | |||
| column | New Column | number_owner_id | |||
| column | New Column | number_type | |||
| column | New Column | sms_compliance | |||
PHONE_NUMBER_TEAM_MEMBER | |||||
| table | New Table | PHONE_NUMBER_TEAM_MEMBER | |||
PHONE_NUMBER_USER_GROUP | |||||
| table | New Table | PHONE_NUMBER_USER_GROUP | |||
TEAM | |||||
| table | Discontinued Table | TEAM | |||
TEXT_TAG | |||||
| column | Discontinued Column | agent_id | |||
| column | Discontinued Column | color | |||
| column | Discontinued Column | datetime | |||
| column | New Column | color_code | |||
| column | New Column | created_at | |||
| column | New Column | created_by_agent_id | |||
USER_GROUP | |||||
| column | Rename Column | id 🔑 | group_id 🔑 | ||
| column | Discontinued Column | name | |||
December 2024
We have changed our sync strategy. We now sync only the last one day's worth of data during the incremental sync for the following tables:
CALLSALE_DIALER_CAMPAIGNSALES_DIALER_CALLTEXT
Also, we now sync only the last 4 hours' worth of data for the SALES_DIALER_ANALYTIC table during the incremental sync.
Effective December 5, 2024 we use a new December 2024 schema. Review the latest ERD to better understand the schema changes. Also, see our Schema Migration article for more details.You should review the changes and update your downstream queries if necessary. Failing to do so may lead to missing or incomplete data in your data pipelines.
We are updating the connector schema to enhance its usability.
118 total changes • 30 possible breaking changes
| Table/column | Change type | Old name | New name | Notes | |
|---|---|---|---|---|---|
CALL | |||||
| column | Discontinued Column | agent_email | |||
| column | Discontinued Column | call_info_url | |||
| column | Discontinued Column | direction | |||
| column | Discontinued Column | disposition_code | |||
| column | Discontinued Column | duration | |||
| column | Discontinued Column | friendly_duration | |||
| column | Discontinued Column | ivr_digit | |||
| column | Discontinued Column | ivr_digit_description | |||
| column | Discontinued Column | justcall_agent | |||
| column | Discontinued Column | missed_call_type | |||
| column | Discontinued Column | notes | |||
| column | Discontinued Column | queue_callback_agent_picked | |||
| column | Discontinued Column | queue_callback_customer_picked | |||
| column | Discontinued Column | queue_callback_request_time_elapsed | |||
| column | Discontinued Column | queue_callback_ringing_time_elapsed | |||
| column | Discontinued Column | rating | |||
| column | Discontinued Column | recording | |||
| column | Discontinued Column | status | |||
| column | Discontinued Column | time | |||
| column | Discontinued Column | time_utc | |||
| column | Discontinued Column | type | |||
| column | New Column | agent_active | |||
| column | New Column | call_date | |||
| column | New Column | call_duration_conversation_time | |||
| column | New Column | call_duration_friendly_duration | |||
| column | New Column | call_duration_handle_time | |||
| column | New Column | call_duration_hold_time | |||
| column | New Column | call_duration_queue_wait_time | |||
| column | New Column | call_duration_ring_time | |||
| column | New Column | call_duration_total_duration | |||
| column | New Column | call_duration_wrap_up_time | |||
| column | New Column | call_info_direction | |||
| column | New Column | call_info_disposition | |||
| column | New Column | call_info_missed_call_reason | |||
| column | New Column | call_info_notes | |||
| column | New Column | call_info_rating | |||
| column | New Column | call_info_recording | |||
| column | New Column | call_info_recording_child | |||
| column | New Column | call_info_status | |||
| column | New Column | call_info_type | |||
| column | New Column | call_info_voicemail_transcription | |||
| column | New Column | call_sid | |||
| column | New Column | call_time | |||
| column | New Column | call_user_date | |||
| column | New Column | call_user_time | |||
| column | New Column | contact_email | |||
| column | New Column | cost_incurred | |||
| column | New Column | forward_info_datetime | |||
| column | New Column | forward_info_from_number | |||
| column | New Column | forward_info_to_number | |||
| column | New Column | ivr_info_content | |||
| column | New Column | ivr_info_digit_pressed | |||
| column | New Column | justcall_ai_call_score | |||
| column | New Column | justcall_ai_call_score_parameters_call_etiquette | |||
| column | New Column | justcall_ai_call_score_parameters_customer_sentiment_score | |||
| column | New Column | justcall_ai_call_score_parameters_de_escalation | |||
| column | New Column | justcall_ai_call_score_parameters_dead_air_time | |||
| column | New Column | justcall_ai_call_score_parameters_empathy | |||
| column | New Column | justcall_ai_call_score_parameters_filler_word | |||
| column | New Column | justcall_ai_call_score_parameters_greeting | |||
| column | New Column | justcall_ai_call_score_parameters_monologue_duration | |||
| column | New Column | justcall_ai_call_score_parameters_talk_listen_ratio | |||
| column | New Column | justcall_ai_call_score_parameters_words_per_minute | |||
| column | New Column | justcall_ai_call_summary | |||
| column | New Column | justcall_ai_customer_sentiment | |||
| column | New Column | justcall_ai_manual_call_score | |||
| column | New Column | justcall_line_name | |||
| column | New Column | queue_callback_attempted_time | |||
| column | New Column | queue_callback_reached | |||
| column | New Column | queue_callback_reached_duration | |||
| column | New Column | queue_callback_reached_time | |||
| column | New Column | queue_callback_requested_time | |||
| column | New Column | queue_callback_status | |||
| column | New Column | queue_callback_wait_duration | |||
| column | New Column | queue_entered_at_position | |||
| column | New Column | queue_exit_reason | |||
CALL_AI_MOMENT | |||||
| table | New Table | CALL_AI_MOMENT | |||
CALL_AI_TAG | |||||
| table | New Table | CALL_AI_TAG | |||
CALL_INFO_TRAIT | |||||
| table | New Table | CALL_INFO_TRAIT | |||
SALE_DIALER_CAMPAIGN | |||||
| column | New Column | default_number | |||
| column | New Column | type | |||
SALES_DIALER_ANALYTIC | |||||
| table | New Table | SALES_DIALER_ANALYTIC | |||
SALES_DIALER_CALL | |||||
| table | New Table | SALES_DIALER_CALL | |||
SALES_DIALER_CALL_AI_MOMENT | |||||
| table | New Table | SALES_DIALER_CALL_AI_MOMENT | |||
SALES_DIALER_CALL_AI_TAG | |||||
| table | New Table | SALES_DIALER_CALL_AI_TAG | |||
TEXT | |||||
| column | Discontinued Column | agent_name | |||
| column | Discontinued Column | body | |||
| column | Discontinued Column | is_mms | |||
| column | Discontinued Column | mms | |||
| column | New Column | contact_email | |||
| column | New Column | contact_number | |||
| column | New Column | cost_incurred | |||
| column | New Column | justcall_line_name | |||
| column | New Column | medium | |||
| column | New Column | sms_date | |||
| column | New Column | sms_info_body | |||
| column | New Column | sms_info_is_mms | |||
| column | New Column | sms_time | |||
| column | New Column | sms_user_date | |||
| column | New Column | sms_user_time | |||
USER_GROUP | |||||
| table | New Table | USER_GROUP | |||
USER_OWNED_NUMBER | |||||
| table | New Table | USER_OWNED_NUMBER | |||
| table | New Table | USER_OWNED_NUMBER | |||
USER_SHARED_NUMBER | |||||
| table | New Table | USER_SHARED_NUMBER | |||
USERS | |||||
| column | Discontinued Column | availability | |||
| column | Discontinued Column | firstname | |||
| column | Discontinued Column | last_login | |||
| column | Discontinued Column | lastname | |||
| column | Discontinued Column | owner_id | |||
| column | New Column | available | |||
| column | New Column | created_at | |||
| column | New Column | extention | |||
| column | New Column | last_login_timestamp | |||
| column | New Column | name | |||
| column | New Column | role | |||
| column | New Column | timezone | |||
| column | New Column | unavailability_reason | |||
| column | New Column | working_hours_type | |||
November 2024
The following Lite connectors now support the Hybrid Deployment model:
Expand to see the full list
- 7shifts
- 360Learning
- Absorb LMS
- ActiveCampaign
- Ada
- Adobe Workfront
- Afterpay
- Aha!
- Akamai
- Akeneo
- Amazon Attribution
- Anvyl
- Appcues
- Appfigures
- Attio
- Aumni
- Auth0
- AvantLink
- Awin
- Backbone PLM
- BallotReady
- Bazaarvoice
- Bigin by Zoho CRM
- BillingPlatform
- Birdeye
- Bitly
- Bizzabo
- Boostr
- Brave Ads
- Brevo
- Brex
- Brightcove
- Buildium
- Buildkite
- Buzzsprout
- Calabrio
- Calendly
- CallRail
- Campaign Monitor
- Canny
- Canvas by Instructure
- Care Quality Commission
- Castor EDC
- Chameleon
- Chargebee Product Catalog 1.0
- Chargebee Product Catalog 2.0
- ChargeDesk
- ChartMogul
- Checkout.com
- Chorus
- Churnkey
- ChurnZero
- Cin7
- Cin7 Core
- CircleCI
- CJ Commission Detail
- Clari
- ClickUp
- Clockify
- Close
- Codefresh
- Collibra
- Column
- Concord
- Confluence
- Copper
- Criteo Retail Media
- Crossbeam
- crowd.dev
- Culture Amp
- Cvent
- Datadog
- dbt Cloud
- DCL Logistics
- Deputy
- Destini
- Dixa
- Docebo
- DoorLoop
- Drata
- Drift
- Drip
- Dropbox Sign
- DSV
- Duoplane
- EasyPost
- eBay
- Electronic Tenant Solutions
- Employment Hero
- Eventbrite
- Eventsforce
- Everhour
- ExpenseIn
- Expensify
- EZOfficeInventory
- Factbird
- Factorial
- Fillout
- FireHydrant
- Flexport
- Float
- Fone Dynamics
- Forj Community
- Fountain
- Freightview
- FreshBooks
- Freshchat
- Freshdesk Contact Center
- FreshTeam
- Friendbuy
- FullStory
- Gainsight Product Experience
- Gem
- Genesys
- GetFeedback
- GitLab
- Gladly
- GlobalMeet
- Gmail
- GoCardless
- Google Business Profile
- Google Calendar
- Gorgias
- GRIN
- Guru
- HappyFox
- Harvest
- Helpshift
- HiBob
- Hopin
- iLevel
- incident.io
- Infobip
- Insightly
- Integral Ad Science
- Integrate
- Ironclad
- ironSource
- Ivanti
- Jira Align
- Jotform
- JustCall
- Kandji
- Katana
- Kevel
- KeyPay
- Khoros Care
- Kisi
- Kissmetrics
- Klarna
- Lattice
- LaunchDarkly
- LearnUpon
- Lemlist
- Lessonly
- Liftoff
- Linear
- LinkSquares
- LiveChat Partner
- Lob
- Looker
- Loop
- Loopio
- Luma
- Mailgun
- Mambu
- Matomo
- Maxio Chargify
- Maxio SaaSOptics
- Medallia Agile Research
- Megaphone
- Mention
- Microsoft Entra ID
- Missive
- Mixmax
- MNTN
- Mode
- Moloco
- Mux
- myosh
- Namely
- Navan
- Notion
- Okendo
- Ometria
- ON24
- OnceHub
- Open Data DC
- Open Exchange Rates
- Opsgenie
- Oracle Moat Analytics
- Orbit
- Ortto
- PagerDuty
- Papershift
- Partnerize
- PartnerStack Vendor
- Paychex
- Persona
- Personio
- Picqer
- Pingdom
- Pinpoint
- Pinterest Organic
- Pivotal Tracker
- Piwik PRO
- Planful
- Planhat
- Playvox
- Playvox Workforce Management
- Podio
- PostHog
- Postmark
- PowerReviews Enterprise
- Prive
- Procore
- Productboard
- Productive
- Proofpoint Security Awareness
- Qualaroo
- Quora Ads
- Rakuten Advertising
- Ramp
- Rarible
- ReBound Returns
- ReferralHero
- Resource Management by Smartsheet
- RetailNext
- Retently
- Revel Systems
- RevenueCat
- REVIEWS.io
- RevOps
- RevX
- Ricochet360
- Ringover
- Rippling
- Rithum
- Rocketlane
- Rollbar
- Rootly
- RTB House
- Ruddr
- SafetyCulture
- Salsify
- Samsara
- SCORM
- Security Journey
- ServiceTitan
- Sharetribe
- ShipHero
- ShipNetwork
- ShipStation
- Shopware
- Short.io
- Shortcut
- Sigma Computing
- Simplecast
- Simplesat
- SISTRIX
- Skilljar
- SkillsTX
- SkuVault
- Smadex
- SmartHR
- SmartRecruiters
- Smartwaiver
- Snyk
- SolarWinds Service Desk
- SonarQube
- SparkPost
- Splash
- Split
- Squarespace
- StackAdapt
- Standard Metrics
- StarRez
- Statuspage
- Stylight
- Subscript
- Survicate
- Swoogo
- Tableau
- Talkwalker
- Teads
- Teamtailor
- Teamwork
- TestRail
- Thinkific
- Ticket Tailor
- Toggl Track
- Transcend
- Trelica
- Trello
- Tremendous
- Triple Whale
- Trisolute
- Tymeshift
- Udemy Business
- UKG Pro
- Upland Software
- UpPromote
- Veeqo
- Vitally
- Vonage Contact Center
- VTS
- VWO
- Webconnex
- When I Work
- Wherefour
- WooCommerce
- WordPress
- Workable
- Workday Strategic Sourcing
- WorkRamp
- Wrike
- Xandr
- Xray
- Yahoo Search Ads on Yahoo Japan
- YouGov Sport
- Younium
- Zenefits
- Zingtree
- Zoho Books
- Zoho Campaigns
- Zoho Desk
- Zonka Feedback
- Zoom
April 2024
Effective April 17, 2024 we use a new April 2024 schema. Review the latest ERD to better understand the schema changes. Also, see our Schema Migration article for more details.You should review the changes and update your downstream queries if necessary. Failing to do so may lead to missing or incomplete data in your data pipelines.
We are updating the connector schema to prevent or resolve data integrity issues.
2 total changes • 2 possible breaking changes
| Table/column | Change type | Old name | New name | Notes | |
|---|---|---|---|---|---|
OTHER_PHONE (new table name: CONTACT_OTHER_PHONES) | |||||
| table | Rename Table | OTHER_PHONE | CONTACT_OTHER_PHONES | ||
| column | Primary Key Change | contact_id 🔑 | New primary key. | ||
October 2023
Lite connectors are now available for the following sources: