RingCentral
RingCentral is a cloud-based business communications solutions platform.
Features
| Feature Name | Supported | Notes | 
|---|---|---|
| Capture deletes | check | MESSAGEandUSER_CALL_LOGtables. | 
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | ||
| Re-sync | check | |
| API configurable | check | API configuration | 
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check | 
Supported deployment models
We support the SaaS Deployment model for the connector.
Setup guide
Follow our step-by-step RingCentral setup guide to connect RingCentral with your destination using Fivetran connectors.
Sync strategy
We incrementally update the following tables:
- MEETING
- MESSAGE
- SMS
- SMS_BATCH
- USER_CALL_LOG
We re-import the remaining tables.
Schema information
This schema applies to all RingCentral connections.
To zoom, open the ERD in a new window.Schema notes
The ACCOUNT_CALL_LOG and USER_CALL_LOG tables contain call log data. The ACCOUNT_CALL_LOG table captures all calls made or received by any user within the company, providing a comprehensive view from a company standpoint. The USER_CALL_LOG focuses on a specific user's call history, providing an individual user's perspective on their call activity.