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Khoros Care Lite link
Updated November 2, 2023
Khoros Care is a digital customer engagement platform.
Featureslink
Feature Name | Supported | Notes |
---|---|---|
Capture deletes | check | All tables |
Custom data | ||
Data blocking | check | Column level |
Column hashing | check | |
Re-sync | check | Connector level |
History | ||
API configurable | check | API configuration |
Priority-first sync | ||
Fivetran data models | ||
Private networking |
Setup guidelink
Follow our step-by-step Khoros Care setup guide to connect Khoros Care with your destination using Fivetran connectors.
Sync overviewlink
To capture new records, we incrementally sync the following tables:
COMBINED_REPORT
CONVERSATION_REPORT
HELP_REQUEST_REPORT
INCOMING_POST_REPORT
RESPONSE_APPROVAL_REPORT
RESPONSE_REPORT
TEAM_PERFORMANCE_INTERVAL
TEAM_PERFORMANCE_REPORT
USER_REPORT
Instead of using the fivetran_deleted
column, all the tables (except TEAM
) use the fivetran_id
column to record their deletions. Therefore, we recommend that you ignore the fivetran_deleted
column in these tables.
Schema informationlink
This schema applies to all Khoros Care connectors.
To zoom, open the ERD in a new window.