Assembled
Assembled is a workforce management platform for customer service.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | FORECAST, REQUIREMENT, AGENT_STATE, HOURLY_REPORT_METRIC, DAILY_REPORT_METRIC, and EVENT_CHANGE tables. |
| History mode | ||
| Custom data | ||
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Supported deployment models
We support the SaaS and Hybrid deployment models for the connector.
NOTE: You must have an Enterprise or Business Critical plan to use the Hybrid Deployment model.
Setup guide
Follow our step-by-step Assembled setup guide to connect Assembled with your destination using Fivetran connectors.
Schema information
This schema applies to all Assembled connectors.
Explore Assembled schema ERD
Sync overview
We incrementally sync data for the following tables:
ACTIVITYAGENT_STATEFORECAST_TOTALREPORTREQUIREMENT
To capture updates and deletes, we re-import the ACTIVITY table once a week.
Limitations
- We don't sync future dated records for the
ACTIVITYtable. - We sync only the last six months' worth of data for the
EVENT_CHANGEtable.