Retently Lite
Retently is a customer experience management platform.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | COMPANY, FEEDBACK, OUTBOX, and REPORT. |
| History mode | ||
| Custom data | check | OUTBOX and FEEDBACK tables. |
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | check | REPORT table. |
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Supported deployment models
We support the SaaS and Hybrid deployment models for the connector.
You must have an Enterprise or Business Critical plan to use the Hybrid Deployment model.
Setup guide
Follow our step-by-step Retently setup guide to connect Retently with your destination using Fivetran connectors.
Sync overview
To capture new records, we incrementally sync the following table tables and their child tables:
COMPANYCUSTOMERFEEDBACKOUTBOXREPORT
To capture updates and deletes, we re-import the CUSTOMER table and its child tables once a week.
We re-import the remaining tables in every sync to capture updates and deletes.
Schema information
This schema applies to all Retently connectors.
Explore Retently schema ERD