Edit on GitHub
Medallia link
Updated August 16, 2023
Medallia is a customer experience management platform.
Featureslink
Feature Name | Supported | Notes |
---|---|---|
Capture deletes | check | FIELD_META_DATA , FIELD_OPTION , SURVEY_PROGRAM , SURVEY_QUESTION , and CUSTOMER_PROFILE tables. |
Custom data | check | All tables |
Data blocking | check | Enabled by default |
Column hashing | check | Enabled by default |
Re-sync | check | Connector and table level. Table level for the FEEDBACK_HISTORY , FEEDBACK_SENTIMENT , FEEDBACK_TOPIC , and FEEDBACK_THEME tables. |
History | check | FEEDBACK_HISTORY table only |
API configurable | check | API configuration |
Priority-first sync | ||
Fivetran data models | ||
Private networking |
Setup guidelink
Follow our step-by-step Medallia setup guide to connect Medallia with your destination using Fivetran connectors.
Sync strategylink
We update the following tables incrementally:
FEEDBACK_ANSWER
FEEDBACK_HISTORY
FEEDBACK_SENTIMENT
FEEDBACK_SENTIMENT_REGION
FEEDBACK_THEME
FEEDBACK_THEME_REGION
FEEDBACK_TOPIC
FEEDBACK_TOPIC_REGION
UNIT
UNIT_GROUP
GROUP
We re-import the following tables in full:
FIELD_META_DATA
FIELD_OPTION
SURVEY_PROGRAM
SURVEY_QUESTION
CUSTOMER_PROFILE
NOTE: To populate the
CUSTOMER_PROFILE
table with data, you need the CX Profiles module in Medallia. The CX Profiles is an add-on to the base Medallia subscription.
Schema informationlink
This schema applies to all Medallia connectors.
To zoom, open the ERD in a new window.