How Can I Enable Jira Service Management (Service Desk)?link

Updated 13 days ago

Questionlink

How do I enable Jira Service Management? What permissions are required to sync it?

Answerslink

For the list of required permissions, see our documentation.

The Service Desk Team project role for service desk projects needs to be configured for the connecting user.

For more information, see Jira's guide to customizing service desk permissions.