Error: 90% of the API Limit Is Reached

Issue

Syncs are rescheduled. The following error appears:

90% of the API limit is reached, Consumed X calls of the total allowed Y calls. For more information, see our Salesforce Troubleshooting page.

Environment

Connector: Salesforce

Resolution

When this issue occurs, we automatically reschedule your sync. You don't need to take any action. However, to avoid encountering this issue again, you can do either of the following:

• Use credentials from two different Salesforce organizations to authorize your Fivetran connectors and internal applications.
• Increase your Salesforce organization's API limit. See Salesforce's API Request Limite and Allocations documentation for more information.

Cause

Salesforce limits each organization's total inbound API requests (calls). When your Salesforce account reaches 90% of the API call limitation, we automatically reschedule your sync and display the above error.

Each connector and application utilizing the same Salesforce account contributes to your organization's API request limit.