ServiceNow Setup Guidelink
Follow our setup guide to connect ServiceNow to Fivetran.
Prerequisiteslink
To connect ServiceNow to Fivetran, you need:
- A ServiceNow Service Account
- Access to the
sys_db_object
andsys_dictionary
tables
Setup instructionslink
Find your ServiceNow Instance IDlink
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Log in to your ServiceNow account.
-
Look in the URL to find your Instance ID (for example,
https://InstanceID.service-now.com
). -
Make a note of your Instance ID. You will need it to fill in your connector setup form.
Set up OAuthlink
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In your ServiceNow account, select OAuth -> Application Registry in the left menu.
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Click New.
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Select Create an OAuth API endpoint for external clients.
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Enter an application name (we suggest
Fivetran
) in the Name field. -
Make a note of the Client ID. You will need it to fill in your connector setup form.
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Set the value for Client Secret and make a note of it. You will need it to fill in your connector setup form.
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Choose All application scopes from the Accessible from drop-down menu.
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Select the Active checkbox.
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Leave the default values for Refresh Token Lifespan and Access Token Lifespan.
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Click Submit to register the application.
Finish Fivetran configurationlink
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In the connector setup form, enter the Instance ID you found in Step 1.
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Enter the Client ID and Client Secret that you found in Step 2.
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Enter your Service Account username and password.
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Click Save & Test. Fivetran will take it from here and sync your ServiceNow data.
Related articleslink
description Connector Overview
account_tree Schema Information
settings API Connector Configuration