Error: Unable to Access Selected Accounts

Issue

While setting up a new connector, the following error appears:

Unable to access selected accounts. We found no accounts to sync for the current user. Make sure you have sufficient permissions and accounts available and selected to sync.

Environment

Connector: Linkedin Ad Analytics

Resolution

To resolve this issue, ensure the authorizing user has been added to the relevant LinkedIn Ads account and assigned one of the following user roles:

• Billing Admin
• Account Manager
• Campaign Manager

For more information, see the following LinkedIn resources:

• Add a User to a LinkedIn Ads Account.
• Edit User Permissions for an Ad Account

If the error persists, contact the support team.

Cause

This issue occurs when the authorizing user hasn't been added to the relevant LinkedIn Ads account or lacks the permission required to access the relevant data.