Why Are Product Variants Missing or Not Updating in the Destination?

Issue

Why are some product variants missing or not updating in the destination?

Environment

Connector: BigCommerce

Answer

We sync product data when the BigCommerce API's date_modified endpoint value updates. See our BigCommerce sync overview for more information.

However, BigCommerce doesn't update the date_modified endpoint value when you add or update a product variant. As a result, we don't sync new or updated product variant data incrementally. You must re-sync your connector to sync new or updated product variant data.