Dixa Lite link

Updated August 16, 2023

Dixa is a customer service platform.

Featureslink

Feature Name	Supported	Notes
Capture deletes		`AGENT`, `CALLBACK_QUEUE`, `CONTACT_FORM_QUEUE`, `CONVERSATION_ACTIVITY_LOG`, `CONVERSATION_INTERNAL_NOTE`, `END_USER`, `EMAIL_QUEUE`, `FACEBOOK_MESSENGER_QUEUE`, `MESSENGER_QUEUE`, `PSTN_PHONE_QUEUE`, `QUEUE`, `QUEUE_MEMBER`, `TAGS`, `TEAM`, `TEAM_MEMBER`, `VOICEMAIL_QUEUE`, `WHATSAPP_QUEUE`, and `WIDGET_CHAT_QUEUE` tables.
Custom data		All fields with the `attribute_` prefix in the `CONVERSATION_ACTIVITY_LOG` table.
Data blocking		Column level
Column hashing
Re-sync		Connector level
History
API configurable		API configuration
Priority-first sync
Fivetran data models
Private networking

Follow our step-by-step Dixa setup guide to connect Dixa with your destination using Fivetran connectors.

This schema applies to all Dixa connectors.