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Dixa Lite link
Updated August 16, 2023
Dixa is a customer service platform.
Featureslink
Feature Name | Supported | Notes |
---|---|---|
Capture deletes | check | AGENT , CALLBACK_QUEUE , CONTACT_FORM_QUEUE , CONVERSATION_ACTIVITY_LOG , CONVERSATION_INTERNAL_NOTE , END_USER , EMAIL_QUEUE , FACEBOOK_MESSENGER_QUEUE , MESSENGER_QUEUE , PSTN_PHONE_QUEUE , QUEUE , QUEUE_MEMBER , TAGS , TEAM , TEAM_MEMBER , VOICEMAIL_QUEUE , WHATSAPP_QUEUE , and WIDGET_CHAT_QUEUE tables. |
Custom data | check | All fields with the attribute_ prefix in the CONVERSATION_ACTIVITY_LOG table. |
Data blocking | check | Column level |
Column hashing | check | |
Re-sync | check | Connector level |
History | ||
API configurable | check | API configuration |
Priority-first sync | ||
Fivetran data models | ||
Private networking |
Setup guidelink
Follow our step-by-step Dixa setup guide to connect Dixa with your destination using Fivetran connectors.
Schema informationlink
This schema applies to all Dixa connectors.
To zoom, open the ERD in a new window.