Error: HTTP 401 - Unauthorized Error

Question

I cannot authorize the Jira connector. Attempts fail with HTTP 401 - Unauthorized error.

While checking the error in the Java console, I see Unable to fetch request token.

What should I do?

Answer

Jira application log returns oauth_problem=token_rejected, which means the source is rejecting the sent tokens.

To resolve the issue:

1. Delete Incoming Authorization on your Jira Application Link.
2. Reconfigure the connector using the same details.
3. Click Re-Authorize Connection in Fivetran.

You can also refer to the detailed guide provided in Jira's documentation.