Edit on GitHub
Error: Connect Timed Outlink
Issuelink
The following error appears in the setup form while applying the OAuth authentication type.
java.net.SocketTimeoutException: Connect timed out
Environmentlink
Connector: Jira
Resolutionlink
To resolve this issue, do the following:
- Safelist the IP range
34.85.252.27/32
in your firewall. - In Fivetran, go to the connector dashboard.
- Go to the Setup tab, and click Edit connection details.
- Click Re-Authorize Connection.
Causelink
This issue occurs when your firewall blocks the IP address we use to send requests to OAuth endpoints. The IP address we use differs from the IP address we use for the Basic authentication type.