Custom Fields Are Appearing as NULL

Issue

The data for custom_fields is viewable in the API endpoint response. However, the data for custom_fields is not appearing in the destination.

Environment

Connector: Coupa

Resolution

Disable Global Namespace in the Coupa dashboard.

Cause

The custom field can either be at the root level or under custom_field in the API response.

Disabling Global Namespace ensures that the custom field is always under custom_field and captured by Fivetran.