Outreach
Outreach is a sales engagement and automation platform.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | check | ACCOUNT, CALL, MAILING, OPPORTUNITY, PROSPECT, SEQUENCE, SEQUENCE_STATE, and TASK. |
| History mode | ||
| Custom data | check | |
| Data blocking | check | |
| Column hashing | check | |
| Re-sync | check | |
| API configurable | check | API configuration |
| Priority-first sync | ||
| Fivetran data models | ||
| Private networking | ||
| Authorization via API | check |
Setup guide
Follow our step-by-step Outreach setup guide to connect Outreach with your destination using Fivetran connectors.
Schema information
This schema applies to all Outreach connectors.
To zoom, open the ERD in a new window.Type conversion
In the DATA_CONNECTION table, for records with an active data connection but a null value in the id field, we convert the null value to -1.
Limitations
Data connection limitations for Outreach-Salesforce integration
Outreach has limitations in updating data connections. Because of them, we can miss syncing some of the data connection records.
Once the data syncs from Outreach to Salesforce, the data connections are added to existing records, but the updatedAt value for these records doesn't change. Because of this, we cannot determine, which records had dataConnections newly added to them.
So, we can only sync the data connections for the records that have the dataConnections value present during the sync.
To fetch missing data connections, re-sync the corresponding parent table. For example, to fetch account data connections, re-sync the ACCOUNT table.