Outreach
Outreach is a sales engagement and automation platform.
Features
| Feature Name | Supported | Notes |
|---|---|---|
| Capture deletes | ACCOUNT, CALL, MAILING, OPPORTUNITY, PROSPECT, SEQUENCE, SEQUENCE_STATE, and TASK. | |
| History mode | ||
| Custom data | ||
| Data blocking | ||
| Column hashing | ||
| Re-sync | ||
| Row filtering | ||
| API configurable | API configuration | |
| Priority-first sync | COMPLIANCE_REQUEST, CUSTOM_FIELD, DUTY, EMAIL_ADDRESS, PHONE_NUMBER, PROFILE, RECIPIENT, ROLE, SEQUENCE_TEMPLATE, and TEAM. | |
| Fivetran data models | ||
| Private networking | ||
| Authorization via API |
Sync overview
Fivetran uses the Outreach REST API to sync your data. The Outreach connector supports parallel API requests to maximize sync efficiency and throughput.
The sync speed for your connection depends on the API quota available to your Outreach account. Higher available quota allows Fivetran to process more requests in parallel and complete syncs more quickly.
We use webhooks to capture deletes for the following tables and their child tables:
ACCOUNTCALLMAILINGOPPORTUNITYPROSPECTSEQUENCESEQUENCE_STATETASK
Supported deployment models
We support the SaaS Deployment model for the connector.
Setup guide
Follow our step-by-step Outreach setup guide to connect Outreach with your destination using Fivetran connectors.
Schema information
This schema applies to all Outreach connections.
Type conversion
In the DATA_CONNECTION table, for records with an active data connection but a null value in the id field, we convert the null value to -1.
Limitations
Data connection limitations for Outreach-Salesforce integration
Outreach has limitations when updating data connections. When syncing data to Oracle, it doesn't update the updatedAt value for pre-existing records.
Because of this, we can only sync the data connections for the records that have the dataConnections value present during the sync and can miss syncing some of the data connection records.
To reduce the chances of data missing, we have a 5-minute lookback window for the EVENT table to capture late-arriving dataConnections values.