Inconsistencies With Jira User IDlink

Updated 11 days ago

Issuelink

Some users in the destination contain a userID value JIRAUSERXXXX instead of username in the USER table.

Environmentlink

Connector: Jira

Resolutionlink

Check the Jira version used in your organization. If the Jira version is earlier than v8.2, contact our support team.

Causelink

Atlassian has made this change to comply with GDPR regulations and reduce the number of places where users’ personal data is stored. To learn more about this change, see Jira's documentation.