Why Do Some Column Names Not Match the Field’s Name in the Source?

Question

Why do some column names not match the field's name in the source?

Environment

Connector: Zoho CRM

Answer

In Zoho, each field contains a field label property that determines its name in the live form and an internally generated API name that is used exclusively for API calls. The field label property and API name may differ.

We create column names based on each field's API name. For custom fields, we use the following naming format: custom_<api_name>. As a result, the column name in your destination may not match the field's name as it appears in the live form in Zoho.