Unable to Access Schema Tab

Issue

When I go to the Schema tab in the Fivetran dashboard, an error occurs and the connector's schema information does not appear.

Environment

Connector: Microsoft Dynamics 365 CRM

Answer

Verify that the Custom Domain Name (also known as tenant name or organization name) you specified in the setup form and its format is correct. For more information, see our Microsoft Dynamics 365 CRM's setup guide.

Cause

This error occurs because the Dynamics 365 API call failed to get the schema information from the /EntityDefinitions endpoint.

You can find the detailed error message in your browser's developer console. For example:

ERROR fetching configuration: HTTP error 400 while standard config for <integration name>
com.fivetran.setup_test_runner.client.exceptions.CustomServiceException:
Unable to get standard config for integration <integration name>: Not able to get response from invoking request even after retrial