How Can I Optimize My Freshdesk Connection's Sync Speed?
Question
My connection takes a long time to sync due to a large volume of data. How can I improve the sync speed?
Environment
Connector: Freshdesk
Answer
To optimize your connection's sync speed, you can:
- Exclude unnecessary tables from your connection's schema. Avoid rate limiting by creating multiple Freshdesk connections that sync different subsets of the data. Use a separate API key for each connection, since Freshdesk enforces rate limits per API key.
To adjust an existing connection's schema configuration, do the following:
- In Fivetran, go to the relevant Freshdesk connection page.
- Select the Schema tab.
- Select or deselect the checkbox next to the tables you want to include or exclude from your sync.
- Click Save changes.