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Slow or Delayed Synclink
Updated 12 days ago
Issuelink
The connector is experiencing a slow or delayed sync.
Environmentlink
Connector: Shopify
Resolutionlink
Check if your connector schema includes the FULFILLMENT_EVENT
table. If you include the table, you may experience a slow or delayed sync due to the increased time it takes to extract the relevant information using Shopify's API.
When including the FULFILLMENT_EVENT
table, the following warning appears in the Fivetran dashboard:
Not recommended: Syncing FULFILLMENT_EVENT table might slow down your sync.
To check if the FULFILLMENT_EVENT
table is impacting your sync, do the following:
- In Fivetran, go to the Logs tab of your Shopify connector.
- Select the latest log to see all relevant information.
- Look for a URI parameter that includes the word fulfillment. For example,
https://<shopify_url>.myshopify.com/admin/api/2021-07/orders/<order_id>/fulfillments/<fulfillments_id>/events.json?limit=250
.
To resolve any delays, exclude the FULFILLMENT_EVENT
table from your syncs.