Can't Register Webhooklink

Updated 13 days ago

Questionlink

While testing my Jira connection, I see the following error:

Can't register webhook. Please, be sure that authorized user has Jira Administrators global permission.

What does this error mean? What should I do?

Answerlink

Fivetran relies on the connecting users' OAuth token. The connecting user will need to have Jira Administrators global permission access.

To enable webhooks, a Jira Administrator can temporarily grant the connecting user admin global permissions. The Jira admin can also enable the webhook for the account.

Once the webhook is registered, you can have your permissions access removed. The connector will continue to run.