Poll Responses Synced as Alphanumeric ID Values

Issue

Poll responses sync as an alphanumeric ID value instead of the actual response in the Pendo schema.

Environment

Connector: Pendo

Answer

Contact the Pendo technical support team to find out the corresponding response value for each alphanumeric ID provided.

Cause

Fivetran uses the following endpoint to get pollEvent data: https://app.pendo.io/api/v1/aggregation.

Pendo's API returns the value of the poll response as a TEXT or ID value. Fivetran will sync the data as received from Pendo's API.