Error: Cannot Select - Can't Access Audit Logs APIlink

Updated 13 days ago

Issuelink

It's not possible to select the AUDIT_LOG table in the Schema tab. The following error appears:

Cannot select - Can't access Audit logs API.

Environmentlink

Connector: Zendesk Support

Resolutionlink

This error occurs when the authorizing Zendesk account cannot access the audit log in Zendesk.

To check the audit log, you need the Zendesk Enterprise plan.