Why Isn't My Marketo Custom Field Available as a Sync Key?

Question

Why can't I select a Marketo custom object field as the sync key for my Marketo sync?

Environment

Activations destination: Marketo

Answer

You can't select a Marketo custom object field as a sync key unless it's configured to prevent duplicate records. To make the field available:

1. In Adobe, mark the field as a Dedupe Field. For instructions, see the Adobe Adobe Add Marketo Custom Object Fields documentation.

2. In Fivetran, refresh the available sync keys:

   i. Go to the relevant Activation sync page.

   ii. In the top right, select the more options menu, then click Edit.

   iii. In the Select a Sync Key section, click Refresh Fields.

   iv. In the Choose a field in... drop-down menu, select the custom object field.

For more information on Fivetran's supported sync key field types, see the Marketo destination documentation.