Error: Operating System Command Failed With Exit Code 2

Issue

While sending a test alert, the following error appears:

Operating System command '/usr/bin/perl /opt/fivetran/hvr_home/script/hvralert.pl -t alert_test' failed with exit code 2. Details: Can't locate Math/BigInt.pm in @INC (you may need to install the Math::BigInt module) (@INC contains: /opt/fivetran/hvr_home/lib/perl/modules /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at /opt/fivetran/hvr_home/lib/perl/modules/Net/SNMP/Message.pm line 22.

Environment

• HVR 6
• Linux

Resolution

To resolve this issue, install the Math::BigInt Perl module on the Hub server.

Cause

This error appears when a Perl module necessary for alert notifications is missing.