Databases Troubleshooting
Learn how to troubleshoot common issues with database connectors.
Data Integrity
Errors, Warnings, and Alerts
- Error: Cannot Connect With Private Networking Due To Pricing Plan Limitations
- Error: Change in TLS Certificate Detected - Revalidate
- Error: Column Does Not Support Exclusion
- Error: com.fivetran.port.TunnelableConnectionException: Auth Fail
- Error: Communications Link Failure
- Error: Null Pointer Exception
- Error: Recreate Your Connector Using a Different Table Name
- Error: Revalidate TLS Certificate
- Error: SSH_MSG_DISCONNECT: 2 Too Many Authentication Failures
- Error: The Connection Attempt Failed
- Error: The Driver Received an Unexpected Pre-Login Response
- Error: TunnelableConnectionException: Auth fail
- Error: Unable to Connect to Host
- Error: Unable To Connect to SSH Tunnel
- Error: The Driver Received an Unexpected Pre-Login Response
- Error While Using SSH Tunnel: The Connection Attempt Failed
- Warning: Import Is Complete. Some Tables Were Not Successfully Synced
- Warning: Teleport Sync Error
FAQ
How To
- Avoid Errors and Data Discrepancies While Configuring a New Proxy Agent
- Avoid Generating Excess MAR While Migrating a Server
- Choose the Right Database Connection Option
- Ensure the Schema Names Match in Your Database and Destination
- Manage Multiple Sources With a Single Private Link Connection
- Remove the Certificate for a Database Connector
- Reset Your High-Volume Agent User Password
- Set a Specific Public Certificate for High-Volume Agent Connectors
- Test Your Reverse SSH Tunnel Connection
- Upgrade High-Volume Agent
Setup and Configuration
- Can I Connect Fivetran to a Database Source That Is Restored Periodically From a Backup of Another Database?
- Can I Set a Date To Begin Syncing a Specific Table?
- Does Fivetran Support Adding Multiple Public Keys to the
authorized_keysFile? - Existing Proxy Agent Is Unavailable During Connection Setup
- Unable To Connect to Source Database Using Reverse SSH
- Unable To Modify the Column Selection for a New Table
- What Does the
Require TLS through TunnelOption Do? - What Is the Impact of Running Log-Based CDC on My Database Server?
- What Issues Might I Encounter If I Don’t Define a Primary Key?
- What TLS Certificate Should I Trust?
- While Using the Fivetran Teleport Sync Method, Can I Update My Connector's Host Details?
- Why Doesn't the Certificate Selection Pop-up Always Appear After Adding a New Certificate?