What Happens After I Delete a User From an Account?

Question

I deleted a user. What happens to their connections and access permissions?

Environment

Account management

Answer

A user can have access to multiple Fivetran accounts. When you delete a user from any given account, we remove them from the account and reset their permissions and team memberships.

Once you delete a user from all accounts they have access to, we fully delete their name, email address, and any associated settings.

If the user has created any connections within the account, they lose access to these connections. Their name stays on the connection details list, but it is purely informational.

The connections they created continue to run without interruption. All connections are associated with an account rather than a user. Therefore, deleting a user doesn’t affect the account's spend or billing.

Later, if you add a user back to your account that you previously deleted, you must assign them new permissions. If the recreated user's email matches a registered SAML identity, they can log in via SSO as usual.